Shipping & Digital Delivery Policy
This policy explains how Vidyanik delivers purchases made through the website checkout. The website checkout currently sells downloadable digital study materials.
Digital products only through website checkout
Products purchased through the normal Vidyanik website checkout are downloadable digital PDFs. No physical product is shipped for these website orders, so a physical shipping charge, courier service or delivery address is not required for the purchased PDF.
Digital delivery timing
Digital access is designed to be provided automatically after the payment/order is confirmed as successful. The purchased PDF is normally made available through the account used for the purchase, including My Library and the related order/download area.
If the PDF is not available after payment
If your payment/order is successful but the purchased file is not available in My Library or the order/download area, contact Vidyanik support with the order number and checkout email. Vidyanik will review the order and restore valid access or provide the correct purchased file where possible.
Wrong, corrupted or unusable file
If the delivered file does not match the product purchased, or the file is corrupted or unusable, contact support so the correct working file can be provided. If the eligible delivery problem cannot be corrected, the Refund & Cancellation Policy applies.
Delivery support
Email support@vidyanik.com or call +91 76183 65491. Office: 122, Almaspur, Muzaffarnagar, Uttar Pradesh 251001, India. Include your order number and checkout email when contacting support about digital delivery.